The Stay-at-Home Federal Workforce: Another Biden-Harris Legacy

House Rules and Floor ProcedureHouse Oversight and Government Reform · 2025-01-15 · 119th Congress
The House Committee on Oversight and Government Reform held its first hearing of the 119th Congress to examine federal employee telework practices, empty agency headquarters in Washington DC, and a November 2024 collective bargaining agreement signed by outgoing Social Security Administration Commissioner Martin O'Malley extending telework arrangements through October 2029. Begins at 0:20:09
Transcript
Highlights

Title

Federal telework policy, office return, and the SSA union agreement debate

Purpose

The House Committee on Oversight and Government Reform held its first hearing of the 119th Congress to examine federal employee telework practices, empty agency headquarters in Washington DC, and a November 2024 collective bargaining agreement signed by outgoing Social Security Administration Commissioner Martin O'Malley extending telework arrangements through October 2029. Republicans argued the deal was designed to bind the incoming Trump administration and that widespread telework has harmed government service and DC's economy, while Democrats countered that telework improves productivity, recruitment, and retention, and framed the hearing as a prelude to workforce cuts. Witnesses included O'Malley, former Rep. Tom Davis, Rachel Greszler, and Mika Cross. Begins at0:20:09

Who spoke

Chairman James Comer (R-KY)0:20:09: Opened by citing GAO findings that 17 of 24 major DC-area federal headquarters were under 25% occupied0:22:11 and criticized O'Malley for signing a telework deal extending through 2029 just before leaving office0:25:43.

Rep. Gerry Connolly (D-VA), Ranking Member0:27:14: Said telework should focus on performance not rigid schedules, cited CBO data that private-sector workers telework more than federal workers0:31:15, and noted 42% of the federal workforce is over 500:31:46.

Rep. Mark Green (R-TN)0:33:18: Said a poll found nearly half of federal employees plan to "resist" Trump, including 73% of Democratic federal employees0:34:19, and estimated $200-300 million annually spent on "official time"0:37:20.

Rep. Rob Wittman (R-VA)0:37:50: Argued Congress must ensure agencies collect proper telework data and noted about half of federal employees are telework-eligible with 61% office attendance among eligible staff0:40:21.

Martin O'Malley, former SSA Commissioner0:44:53: Testified SSA reduced 1-800 wait times from 42 minutes to 12.8 minutes0:47:25 and achieved a 6.2% productivity gain, the largest since 20120:47:55; said the November 2024 union agreement traded away $10-20 million in grievance liability1:16:12 and did not eliminate management's ability to change telework "for operational needs"1:29:51.

Tom Davis, Federal City Council President0:49:56: Said DC has 374,000 federal employees regionally, 44.3% of the district's workforce0:50:56; cited 375 small business closures post-COVID, a 21.2% office vacancy rate, and Metro federal ridership revenue falling from $180 million to $25 million0:52:270:52:58.

Rachel Greszler, Economic Policy Innovation Center0:54:59: Said 43% of federal employees teleworked in 2023, up from 22% in 20190:55:29; said SSA's November 27 contract locks telework levels until October 25, 2029 while 98.5% of SSA employees are telework-eligible0:58:31.

Mika Cross, Workplace Transformation Strategist1:00:33: Cited $230 million saved through reduced office space last year1:01:33 and said the Tulsa Remote program generated $563 million in employment income1:03:34.

Rep. Mike Turner (R-OH)1:05:36: Questioned Cross on intelligence community engagement statistics predating pandemic telework expansion1:06:36 and asked Davis about weakened urban cores1:09:38.

Rep. Sam Graves-area Rep. (unclear) — not present; omitted.

Rep. William Timmons (R-SC)4:29:38: Asked O'Malley whether a future administration could modify the telework agreement, and O'Malley confirmed the "operational needs" override clause4:32:40.

Rep. Pete Sessions (R-TX)1:38:25: Cited an $800 billion waste/fraud/abuse estimate and described a constituent case unresolved for months1:39:56.

Rep. Shontel Brown (D-OH)1:44:30: Asked O'Malley to discuss the Social Security Fairness Act's benefit to 200,000 Ohioans1:46:00.

Rep. Nancy Mace (R-SC)1:49:33: Repeatedly pressed O'Malley to "define a woman" and raised his record as Maryland governor1:51:04.

Rep. Melanie Stansbury (D-NM)1:55:37: Argued the hearing previews Doge-driven efforts to shrink the federal workforce, citing Musk/Ramaswamy's Wall Street Journal op-ed1:57:08.

Rep. Virginia Foxx (R-NC)2:00:39: Asked O'Malley who he was accountable to and pressed on the 98% SSA telework eligibility figure2:02:10.

Rep. Robert Garcia (D-CA)2:17:26: Said Musk's proposed $1-2 trillion in cuts would be "mathematically impossible" without touching Social Security, Medicare, or Medicaid, per O'Malley2:19:26.

Rep. Michael Cloud (R-TX)2:22:59: Cited an OPM study finding only about 1% of poor performers are successfully removed2:26:18.

Rep. Summer Lee (D-PA)2:28:32: Called the hearing repetitive grandstanding on an issue already settled by prior testimony2:29:02.

Rep. Pat Fallon (R-TX)2:31:03: Pressed O'Malley on the timing of the November 27 signing, 22 days after the election2:34:05.

Rep. Rob Onder / unclear name (R-NM, "Mr. yeah")2:36:36: Praised local federal workers and asked O'Malley about telework's link to productivity gains at SSA's ALJ hearing backlog2:38:06.

Rep. Eleanor Holmes Norton (D-DC) [2:22:00 / 4:22:00 correction — see below]: Criticized bills to relocate federal headquarters out of DC, calling the hearing a predicate to "gut the federal workforce"2:23:00.

Rep. Brian Jack (R-GA)3:25:33: Questioned O'Malley on his "CitiStat" program's in-person requirements versus the telework deal he signed3:26:03.

Rep. Maxwell Frost (D-FL)3:31:36: Asked Cross whether ending telework was intended to push federal employees to quit voluntarily, referencing Project 20253:32:37.

Rep. Rob Wittman-duplicate correction — see Wittman entry above at 0:37:50.

Rep. John McGuire (R-VA)3:36:39: Praised Elon Musk and criticized DEI policies and telework broadly3:37:09.

Rep. Emily Randall (D-WA)3:42:41: Described her district's 27,000 federal workers and asked Cross about telework's role in recruitment and retention3:46:13.

Rep. Gary Palmer (R-AL)3:48:14: Raised locality pay concerns for remote workers and cited roughly $240 billion annually in improper payments3:49:15.

Rep. Jasmine Crockett (D-TX)3:54:19: Contrasted O'Malley's agreement with a 2021 ICE union deal signed by Ken Cuccinelli that required union consent for enforcement policy changes3:58:20.

Rep. Tim Burchett (R-TN)4:00:22: Asked O'Malley why the agreement guarantees telework through 2029 despite low field-office attendance rates4:03:54.

Rep. Craig Goldman (R-TX)4:06:25: Questioned Greszler on public-sector unions using paid "official time" instead of performing government work4:07:25.

Rep. Andy Biggs (R-AZ)4:11:58: Cited a constituent case unresolved from September 2023 to April 20244:15:29.

Rep. Clay Higgins (R-LA)4:17:31: Played hold music from an SSA phone call lasting over 90 minutes to illustrate service failures4:18:31.

Rep. Eli Crane (R-AZ)4:23:35: Asked O'Malley whether he had employees at his own law firm to contrast with SSA telework policy4:27:07.

Rep. Nick Langworthy (R-NY)4:35:42: Said his office handled nearly 400 SSA-related cases last year due to delays4:36:12.

Key moments

O'Malley testified SSA reduced its 1-800 number speed-to-answer from 42 minutes to 12.8 minutes and raised productivity 6.2%, the largest single-year increase since 20120:47:250:47:55.

Greszler said the SSA-AFGE agreement struck management's authority to change telework levels and instead requires "adherence" to current telework percentages until October 25, 2029, while 98.5% of SSA staff are telework-eligible0:58:010:58:31.

Davis testified DC office vacancy reached 21.2%, small business closures topped 375, and Metro federal ridership revenue collapsed from $180 million to $25 million0:51:270:52:58.

Connolly and O'Malley repeatedly argued the contract's "operational needs" clause preserves management's ability to modify telework, directly disputing Republicans' claim the deal "ties the president's hands"1:29:514:22:03.

O'Malley confirmed the union gave up $10-20 million in potential grievance liability in exchange for the telework terms1:16:12.

Rep. Higgins played over 90 minutes of SSA hold music live in the hearing to dramatize constituent service complaints4:18:31.

Rep. Garcia and O'Malley agreed that cutting $1-2 trillion in federal spending is "mathematically impossible" without touching Social Security, Medicare, or Medicaid2:19:26.

Rep. Crockett cited a 2021 eight-year ICE union agreement signed by Ken Cuccinelli that required union "affirmative consent" before enforcement policy changes, contrasting it with O'Malley's deal3:58:20.

Rep. Mace's exchange with O'Malley over defining "a woman" became a heated, non-substantive confrontation1:51:04.

Cross testified federal telework saved an estimated $630 million in a single snow day by avoiding office closures1:34:54.

Metadata

CommitteeHouse Oversight and Government Reform
Chamber / CongressHouse · 119th Congress
Date2025-01-15
TypeHearing
Witnesses
Mr. Martin O'Malley — Commissioner (Former), Social Security Administration
Mr. Tom Davis — President, Federal City Council
Ms. Rachel Greszler — Visiting Fellow in Workforce, Economic Policy Innovation Center
Ms. Mika Cross — Workplace Transformation Strategist and Federal Workplace Expert
Videoyoutube
Transcript517 caption blocks · 43,051 words · 4:52:12 runtime
EventCongress.gov 117775