Public Safety Communications in the United States

Commerce, Space, and Science NominationsHouse Energy and Commerce Subcommittee on Communications and Technology · 2025-09-09 · 119th Congress
The Communications and Technology Subcommittee held this hearing to examine the state of public safety communications, including Next Generation 911 deployment, FirstNet's upcoming 2027 authorization sunset, and public broadcasting's role in emergency alerting. Begins at 0:14:30
Transcript
Highlights

Title

Modernizing 911, FirstNet, and public safety alert systems

Purpose

The Communications and Technology Subcommittee held this hearing to examine the state of public safety communications, including Next Generation 911 deployment, FirstNet's upcoming 2027 authorization sunset, and public broadcasting's role in emergency alerting. Members and four witnesses discussed lessons from Hurricane Helene, the Texas flash floods, and other disasters, along with cybersecurity threats, spectrum auction funding fights, and rural connectivity gaps. Begins at0:14:30

Who spoke

Chairman Richard Hudson (R-NC)0:14:30: Opened by honoring retiring chief counsel Kate Harper0:14:57, then outlined FirstNet's creation after 9/11 and its $7 billion buildout0:18:08, and Next Generation 911's dispatchable-location and AI capabilities0:18:57; later asked how North Carolina's statewide NG911 network rerouted calls during Helene0:56:34.

Rep. Doris Matsui (D-CA), Ranking Member0:15:51: Argued Republicans "bent the knee" to Trump by cutting over $1 billion from public media stations that deliver emergency alerts0:21:28, citing Sacramento's KVIE earthquake warning system0:21:49 and NWS staffing cuts in Sacramento and Hanford0:23:29; pressed Wright on public broadcasting's unique public-safety role0:56:10 and Dicus on FirstNet reauthorization1:06:49.

Rep. Frank Pallone (D-NJ), Full Committee Ranking Member0:28:27: Criticized the reconciliation bill for reinstating FCC spectrum auction authority without funding NG9110:28:53, noting nearly $90 billion in auction revenue was diverted0:29:53; pressed Fontes on why a new NG911 cost study is unnecessary1:15:34 and asked about AM radio's importance in vehicles1:17:26.

Rep. Brett Guthrie (R-KY), Full Committee Chairman0:24:40: Recalled the 1968 Haleyville, Alabama first 911 call0:25:38 and Kentucky's recent tornadoes and flooding0:26:34; questioned Dicus on multi-provider coverage across San Bernardino County0:59:42 and both Dicus and Newton on federal cybersecurity support1:11:28.

Steve Newton, Emergency Management Director, Chatham County, NC0:33:28: Described responding to 21 federally declared disasters, including Katrina (2911 centers offline 30+ days)0:35:46, Maria (95% of Puerto Rico cell service down, 11-month power restoration)0:36:46, and Helene, where North Carolina's NC Next statewide IP network kept 19 downed 911 centers' calls routed via backup0:38:310:57:04; recommended hardening single points of failure and using low-earth-orbit satellite backups1:42:53.

Sheriff Shannon Dicus, San Bernardino County, CA (Major County Sheriffs of America)0:39:22: Requested Congress pass NG911 legislation, fund upgrades, remove FirstNet's sunset provision, and set federal cybersecurity standards0:41:40; described a 2023 ransomware attack that took CAD offline0:41:111:11:28 and San Bernardino's five new FirstNet towers from California's opt-in0:42:34.

Dr. Brian Fontes, former CEO, National Emergency Number Association0:44:02: Urged reclassifying 911 professionals as protective-service personnel under the 911 SAVES Act0:44:26, cited a 2018 study estimating $9–13 billion (about $15 billion today) to fully fund NG9110:48:25, and said the FCC's auction authority now lacks a mechanism to fund NG9111:14:34.

Randall Wright, Executive Director, WUFT/WRUF, Florida Public Radio Emergency Network and Project Beacon, University of Florida0:50:03: Described EPHRON and the new AI-driven Beacon alerting channel launched in partnership with Florida's Division of Emergency Management0:51:210:54:06; said rescinded CPB funding has left $100 million for the Next Generation Warning System in limbo2:22:12 and urged FEMA take over administering those grants2:22:39.

Rep. Frank Pallone/Rep. John James (Vice Chair) Bill Allen (R-GA)1:19:05: Described Hurricane Helene's 40% tree canopy loss and a 10-day television blackout in his district1:19:28; asked Dicus and Newton how the public-safety communications market has changed in a decade1:20:26.

Rep. Frank Pallone (D-NJ) / Rep. Kathy Castor (D-FL)2:48:25: Recounted losing power for extended periods after Helene and Milton and relying on battery radio for updates2:49:36; asked Wright for lessons other states can learn from Florida's public-broadcasting model2:50:32.

Rep. Raul Ruiz (D-CA)1:35:28: Tied poor rural broadband to worse chronic-illness outcomes, citing FCC and CDC data1:36:48; asked Dicus about NG911 use in Needles and Lake Havasu1:38:14.

Rep. Robert Menendez (D-NJ)2:17:46: Connected the hearing to 9/11's communications failures2:18:12 and pressed witnesses on whether Republicans' abandonment of spectrum-funding for NG911 undermines cybersecurity resilience2:20:24.

Rep. Erin Houchin (R-IN)2:23:07: Asked the panel about the importance of interoperability across radio, cellular, satellite, and NG911 systems2:24:30.

Rep. Greg Landsman (D-OH)2:28:20: Asked witnesses for their top bipartisan infrastructure priorities, with Wright citing restoring the Next Generation Warning System grants2:30:08.

Rep. Mark Green/Rep. Craig Goldman (R-TX)2:33:36: Asked about deployable FirstNet cell towers used during disasters and rural NG911 funding solutions2:34:04.

Rep. Jennifer McClellan (D-VA)2:37:37: Noted only 7 states/territories have fully transitioned to NG911 while 14 remain in legacy status2:38:34; asked Dicus how NG911 aids school-shooting response with real-time video2:41:35.

Rep. Neal Dunn (R-FL)2:43:01: Described Bay County Sheriff's rapid FirstNet switch after Hurricane Michael2:44:11 and asked Dicus about federal NTIA oversight interactions2:47:25.

Rep. Nanette Barragán (D-CA)2:58:57: Praised Dicus's immigration-status-neutral policing and pressed him on funding CPB and NG911 with spectrum auction proceeds3:00:363:01:01.

Rep. Kat Cammack (R-FL)3:04:25: Described losing FirstNet coverage while driving toward a storm3:09:04 and asked about interoperability and tower redundancy3:07:14.

Rep. Jay Obernolte (R-CA)3:10:00: Asked Dicus about deploying infrastructure on federally managed land3:10:55 and challenged Fontes on why NG911 costs an estimated $15 billion when he characterized it as largely a software problem3:13:36.

Rep. Herb Conaway/Rep. Andy Kim (D-NJ)3:16:07: Invoked 9/11 and New Jersey's storm history in asking Dicus and Newton about prioritizing first responders' interoperability needs3:18:11.

Rep. Kevin Mullin (D-CA)3:20:55: Highlighted his bipartisan REACT Act on emergency alert testing3:21:19 and asked Newton and Wright about barriers to fast, clear public alerts3:22:13.

Rep. Scott Perry/Rep. Rob Bresnahan (R-PA)3:26:23: Cited Pennsylvania's 12 rural counties and a recent statewide NG911 outage caused by a software defect3:29:16; asked Fontes about safeguards against such outages3:29:38.

Key moments

Sheriff Dicus said San Bernardino's 2023 ransomware attack knocked out computer-aided dispatch, forcing deputies onto handheld radios and manual processes0:41:11, and later described the "have and have nots" dynamic where smaller jurisdictions can upgrade faster than large ones if funding is available1:49:39.

Newton detailed how North Carolina's statewide NC Next IP network kept 911 service running for Mitchell County residents for 30 days after Helene destroyed 1,700 miles of fiber and knocked 74% of cell sites offline0:38:310:58:07.

Fontes said nine former FCC chairs from both parties sent a 2024 letter urging full NG911 funding — the first time in FCC history such unanimous agreement occurred on a funding issue0:49:10.

Democrats (Matsui, Pallone, Barragán, Menendez) repeatedly charged that the "big, ugly" reconciliation bill diverted spectrum-auction proceeds to tax cuts instead of a previously bipartisan NG911 funding agreement0:21:280:29:533:01:01; Fontes confirmed he'd feel more confident about NG911's future had that agreement held2:20:24.

Wright disclosed that CPB's rescission has left $100 million in Next Generation Warning System grant money in limbo, including two stalled grant proposals at his own station, and that a Fairbanks, Alaska public broadcaster now shuts its transmitter off overnight to save money2:22:122:30:36.

Rep. Obernolte challenged Fontes's $15 billion NG911 cost estimate as excessive for what he characterized as largely a software upgrade, given many centers already have broadband and computers; Fontes responded that broadband connectivity, back-end data systems, and coordination — not just software — drive the cost3:14:203:14:46.

Dicus described a December 2, 2015 terrorist attack in San Bernardino County (the "second largest terrorist attack") that drove new scrutiny of both physical and cyber protection of critical communications infrastructure2:46:27.

McClellan noted only seven states/territories have fully transitioned to NG911 while 14 remain entirely on legacy copper-based systems2:38:34.

Newton and Dicus both endorsed low-earth-orbit satellite systems (Starlink) as post-disaster stopgaps, with Newton saying he personally now owns six such terminals after Helene2:04:33 and describing a staffer nicknamed an "angel" for restoring connectivity to a dark communications center2:16:53.

Pennsylvania's Rep. Bresnahan cited a statewide NG911 outage in mid-2025 caused by an operating-system defect that left some 911 calls undelivered for several hours3:29:16.

Metadata

CommitteeHouse Energy and Commerce Subcommittee on Communications and Technology
Chamber / CongressHouse · 119th Congress
Date2025-09-09
TypeHearing
Witnesses
Mr. Shannon Dicus — Sheriff, San Bernardino County
Dr. Brian Fontes — Former Chief Executive Officer, National Emergency Number Association
Mr. Steve Newton — Emergency Management Director, Chatham County Emergency Operations Center
Mr. Randall Wright — Executive Director, WUFT/WRUF, Florida Public Radio Emergency Network, and Project Beacon, University of Florida
Videoyoutube
Transcript450 caption blocks · 32,631 words · 3:32:03 runtime
EventCongress.gov 118575